Responsible Gaming at pj66 — Your Safety, Our Priority
At pj66, we believe that gaming should always be enjoyable, controlled, and well within your personal boundaries. Responsible gaming is not just a policy for us — it is a core value woven into every feature, tool, and decision we make as a platform serving adult players across Bangladesh. We provide a comprehensive suite of protective tools so that every player can stay in full control of their gaming experience.
Responsible Gaming Tools Available on pj66
Every registered pj 66 player has instant access to the following protective tools directly from their account dashboard. These tools are free, effective, and enforced immediately upon activation.
Deposit Limits
Set a maximum daily, weekly, or monthly deposit cap in Bangladeshi Taka to ensure your gaming spend never exceeds what you can comfortably afford. Once a limit is set, it takes effect immediately. Reducing a limit is instant; increasing a limit requires a 72-hour cooling-off period to prevent impulsive decisions.
Session Time Limits
Define the maximum number of hours you wish to spend on pj66 in a single session or across a day. When your session limit is reached, pj66 will display a prominent notification and, if you choose, automatically log you out to prevent continued play beyond your chosen boundary.
Reality Check Reminders
Enable periodic on-screen reminders at intervals of your choice (every 30, 60, or 90 minutes) that display how long you have been playing and how much you have wagered in the current session. Reality checks help maintain awareness and encourage mindful decision-making during extended gaming sessions.
Time-Out / Cooling-Off Period
If you feel you need a short break from gaming, activate a time-out period of 24 hours, 7 days, 14 days, or 30 days. During a time-out your account remains open but all gaming and betting features are suspended. You will not receive any promotional communications during an active time-out period.
Self-Exclusion
If you believe your gambling has become a problem, pj66 offers a self-exclusion programme that permanently or temporarily closes your account for a minimum period of 6 months, up to 5 years or permanently. Self-exclusion is irrevocable during the chosen period. Any remaining balance will be returned to your registered payment method (bKash, Nagad, or Rocket).
Activity Statement
Access a detailed record of your gaming history — including all deposits, withdrawals, wagers, wins, and losses — for any period within the past 12 months. Reviewing your activity statement regularly is one of the most effective ways to maintain a clear and honest picture of your gaming habits over time.
How to Set Your Deposit Limit on pj66
Setting a deposit limit takes less than two minutes and is one of the single most effective steps you can take to ensure your gaming remains within healthy boundaries. Follow these steps:
Log In to Your pj66 Account
Visit pj66.im and log in using your registered username and password. Ensure you are accessing the official pj66 domain to protect your account security.
Open Account Settings
Click on your profile icon in the top-right corner of the dashboard. Select "Account Settings" from the dropdown menu to open your personal account management panel.
Navigate to Responsible Gaming
Within Account Settings, select the "Responsible Gaming" tab. This section contains all available player protection tools including deposit limits, session limits, reality checks, and self-exclusion.
Choose Limit Type and Amount
Select whether you want a daily, weekly, or monthly limit. Enter your preferred maximum amount in Bangladeshi Taka (৳). The minimum limit you can set is ৳500. There is no maximum — you define what works for you.
Confirm and Activate
Click "Save Limit" to confirm. Your deposit limit takes effect immediately. You will receive a confirmation message on screen and a notification to your registered email address.
How to Request Self-Exclusion
Self-exclusion is a serious and powerful tool. Once activated, it cannot be reversed during the chosen period. pj66 enforces self-exclusion with the utmost seriousness. Here is how to request it:
Contact Support Directly
Email pj66 support at [email protected] with the subject line "Self-Exclusion Request". Include your registered account username and email address in the message body.
Specify Your Exclusion Period
Inform our support team of the duration you wish to self-exclude: 6 months, 1 year, 2 years, 5 years, or permanently. There is no minimum cooling-off period before self-exclusion takes effect.
Account Suspension Within 24 Hours
Your account will be fully suspended within 24 hours of your request being received. You will be logged out of all active sessions, and all marketing communications will cease immediately.
Funds Returned to You
Any remaining balance in your pj66 account at the time of self-exclusion will be returned to your registered payment method — bKash, Nagad, Rocket, or Upay — within 5 business days.
Reinstatement After the Exclusion Period
Once your chosen exclusion period ends, you may contact support to request reinstatement. pj66 will apply an additional 7-day reflection period and may require you to complete a responsible gaming assessment before reactivating your account.
Warning Signs of Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise in yourself. Being aware of the warning signs is the first step towards seeking help. If you recognise any of the following patterns in your own behaviour, we strongly encourage you to use pj66's responsible gaming tools or contact our support team immediately.
Spending more money on gambling than you originally intended, or more than you can afford to lose
Chasing losses — continuing to gamble in an attempt to win back money you have already lost
Neglecting work, studies, family responsibilities, or personal relationships because of time spent gambling
Borrowing money from friends, family, or financial institutions specifically to fund gambling activity
Feeling restless, irritable, or anxious when you are unable to gamble or when you try to reduce your gambling
Lying to family members, friends, or colleagues about how much time or money you are spending on gambling
Using gambling as a way to escape from personal problems, stress, depression, or feelings of loneliness
Making repeated unsuccessful attempts to cut down, control, or stop your gambling behaviour
Quick Self-Assessment
Ask yourself the following questions honestly. If you answer "yes" to two or more of these questions, we recommend reaching out to pj66 support or an independent counselling service to discuss your options.
Have you ever gambled with money that was set aside for essential expenses such as rent, food, utilities, or education?
Do you find yourself thinking about gambling frequently when you are not actively playing — planning your next session or replaying past bets?
Have you ever felt the need to gamble with increasingly larger amounts of money to experience the same level of excitement?
Have you ever felt guilt, shame, or regret after a gambling session, only to return to gambling shortly afterwards?
Has anyone close to you — a partner, parent, sibling, or friend — expressed concern about your gambling habits or the amount of time you spend on gaming platforms?
Have you ever prioritised gambling over attending important events, fulfilling family obligations, or meeting professional commitments?
Do you find it difficult to stop gambling once you have started, even when you had intended to play for only a short period of time?
Strict 21+ Age Verification Policy
pj66 operates a strict zero-tolerance policy on underage gambling. Access to all betting, gaming, and casino services on pj66 is restricted exclusively to persons aged 21 years and above. This age restriction is higher than the legal adult age in Bangladesh (18 years) because pj66 recognises that young adults between the ages of 18 and 20 are at a particularly elevated risk of developing problem gambling behaviours, and we choose to apply the more protective standard.
Every new player must provide their date of birth during registration and confirm that they are 21 years of age or older. pj66 reserves the right — and indeed has a duty — to request supporting documentation to verify a player's age at any point during their account lifecycle. Accepted documents include a valid National ID card, passport, or driving licence issued by the Government of Bangladesh.
If pj66 discovers or has reasonable grounds to believe that a player is under 21 years of age, the account will be suspended immediately pending verification. If underage play is confirmed, the account will be permanently closed, all gameplay will be voided in full, and any deposited funds will be returned to the original payment source. Parents and guardians are encouraged to use internet filtering software to prevent minors from accessing gambling websites, and to contact [email protected] immediately if they believe a minor has accessed pj66.
Getting Help — You Are Never Alone
If gaming is no longer fun and is causing harm to you or those around you, reaching out for support is a sign of strength. pj66's support team is available 24 hours a day, 7 days a week — including all Bangladesh public holidays such as Eid, Pohela Boishakh, Victory Day (December 16), and Independence Day (March 26).
pj66 Support Team
Our dedicated responsible gaming support team is available around the clock. Reach out any time — no judgement, only help.
Email us at:
[email protected](Plain text — not a clickable link. Copy and paste into your email client.)
National Mental Health Helpline
Bangladesh's Kaan Pete Roi is a mental health and emotional support service available to all residents across Dhaka, Chittagong, Sylhet, Khulna, and beyond.
Kaan Pete Roi: 01779-554391
(Display only — not a clickable link)
Talk to Someone You Trust
Sometimes the most powerful first step is an honest conversation with a family member, close friend, or community leader. Sharing your concerns with someone you trust in Dhaka, Rajshahi, Barisal, Rangpur, or Mymensingh can open the door to lasting positive change.
Play Safely — Explore pj66 Responsibly
Set your limits, stay in control, and enjoy everything pj66 has to offer. From live cricket betting and slots to crash games and live casino tables — all designed for responsible adult entertainment in Bangladesh.